Privacy Policy

Your privacy is fundamental. Learn how we safeguard your data.

Last updated: January 15, 2025
🔒

At DeepSeek, we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI chat services. We believe in transparency and want you to understand exactly how your data is managed.

Information We Collect

📝

Account Information

  • Email address and authentication credentials
  • Display name and profile preferences
  • Subscription and billing information
  • Account settings and customization choices
🖼️

Conversation Data

  • Messages and prompts you send to DeepSeek
  • AI-generated responses and conversation history
  • Feedback, ratings, and reported issues
  • Usage patterns and interaction metrics
💻

Technical Information

  • Device type, browser, and operating system
  • IP address and approximate location
  • Session data and performance metrics
  • Error logs and diagnostic information

How We Use Your Information

⚙️

Service Delivery

To provide, operate, and maintain DeepSeek's AI chat services and features

👤

AI Improvement

To train and improve our AI models, enhancing response quality and accuracy

📧

Personalization

To customize your experience and remember conversation context within sessions

🛡️

Security & Fraud Prevention

To detect abuse, prevent misuse, and protect against security threats

📊

Analytics & Research

To analyze usage patterns, conduct research, and develop new features

⚖️

Communication

To send service updates, respond to inquiries, and provide customer support

How We Protect Your Data

🔐

Encryption

All data transmissions use TLS encryption. Sensitive data is encrypted at rest using industry-standard protocols.

🏢

Infrastructure Security

Our systems are hosted on secure cloud infrastructure with regular security audits, updates, and monitoring.

👮

Access Controls

Strict access limitations ensure only authorized personnel can access user data, and only when necessary.

🔄

Data Minimization

We collect only the data needed to provide services and automatically delete unnecessary information.

Your Privacy Rights

✅ Access Your Data

Request a copy of personal information and conversation history we store

✏️ Correct Information

Update or correct inaccurate personal information in your account

🗑️ Delete Your Data

Request deletion of your account and associated data from our systems

📤 Export Conversations

Download your conversation history in machine-readable format

🚫 Opt-Out

Opt out of certain data uses, including AI training on your conversations

⏸️ Object to Processing

Object to specific data processing activities where legally applicable

Cookies & Tracking

We use cookies and similar technologies to improve functionality, analyze usage, and enhance your experience on DeepSeek.

Third-Party Services

💳

Payment Processors

We use trusted payment providers (Stripe, PayPal) for secure transactions. We don't store full payment details.

📈

Analytics Providers

Limited analytics data may be shared with providers to understand usage and improve services.

☁️

Infrastructure Partners

Data is stored on secure cloud infrastructure (AWS, Google Cloud) with strict privacy agreements.

Contact Us About Privacy

For privacy-related questions, data requests, or concerns, please contact our privacy team:

📧 privacy@deepseek.chat
📍 DeepSeek Privacy Team